Privacy policy

Effective Date: February 18, 2026

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Accountability

Alpha Nutrition is responsible for personal information under its control.

Contact: info@alphanutrition.store

2. Information We Collect

We may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order history
  • Payment details (processed securely through third-party processors)
  • IP address and device information
  • Marketing preferences

3. Purpose of Collection

We collect information to:

  • Process and fulfill orders
  • Provide customer service
  • Prevent fraud
  • Improve website functionality
  • Send marketing communications (with consent)
  • Comply with legal obligations

We limit collection to necessary purposes.

4. Consent

By providing personal information, you consent to its collection and use for identified purposes.

You may withdraw consent at any time, subject to legal and contractual limitations.

5. Marketing Communications

You may unsubscribe at any time via the link in our emails.

Transactional communications regarding orders will still be sent.

6. Safeguards

We implement appropriate safeguards including:

  • SSL encryption
  • Secure payment gateways
  • Restricted data access

No system is completely secure.

7. Third-Party Service Providers

We may share personal information with:

  • Payment processors
  • Shipping carriers
  • Email marketing providers
  • Analytics providers

These providers are contractually obligated to safeguard information.

8. Cross-Border Processing

Some service providers may process data outside Canada. Information may be subject to foreign laws in those jurisdictions.

9. Retention

We retain personal information only as long as necessary for:

  • Business purposes
  • Legal compliance
  • Tax and accounting requirements

10. Access and Correction

Under PIPEDA, you may request access to or correction of your personal information.

Requests must be submitted in writing and identity verification may be required.